After picking up my first HDTV, I switched from the phenomal TiVo interface to Comcast’s built-in DVR. TiVo has recently announced an HD receiver, but I still haven’t decided if the improved interface is worth the extra cash. Either way, this won’t stop me from critiquing Comcast’s interface.
1. You cannot pause live TV while using the program guide. So, if I am paging through the guide and want to pause the show I’m watching — a pretty reasonable thing to do if something good comes on but I am in the process of looking for another program in the guide — pressing the pause button kicks me out of the guide. Then I have to start over trying to find my way back to where I was in the guide. (Finding things in the guide could also be easier, amplifying the problem.)
2. If I am watching something on delay, and the recorder needs to change the channel to record something, I will get kicked out of the program that is being watched on delay. This one is a bit difficult to explain, so I will use an example. I was watching a movie on TNT (Sleepy Hollow, if you must know), which I had paused for about 20 minutes and as such was watching delayed. The movie was set to end at 10pm, at which time I had two other shows scheduled to be recorded (it is a dual-tuner DVR). At 9:59, a message popped up asking me if I wanted to change the channel at 10pm to record my show. I selected yes. A minute later, the channel changed, kicking me out of the delayed program and causing me to miss the last 20 minutes of the movie I was watching. (If I was using TiVo, the channel would have changed but the hard drive would have saved the end of the movie as well, allowing me to watch both.)
I was going to make this a top 10 list, but I only got to 2. What are your gripes with this interface?